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PRIVACY POLICY

The Black Kitchen ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

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1. Information We Collect

 

We may collect the following personal data:

  • Contact information: name, email address, phone number (e.g. when you fill out our contact form or email us).

  • Reservation details: date, time, party size, special requests.

  • Communication records: copies of emails or messages you send us.

  • Technical information: IP address, browser type, and cookies (see Cookie Policy).

We do not collect sensitive personal data unless you voluntarily provide it (e.g. dietary or allergy information in a booking request).

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2. How We Use Your Information

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We use your personal data to:

  • Respond to your enquiries and contact requests.

  • Manage reservations or bookings.

  • Send important service updates (e.g. changes to your booking).

  • Improve our website and services.

  • Comply with legal obligations.

We will not sell your personal information to third parties.

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3. Legal Basis for Processing

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We process your personal data under the following lawful bases:

  • Consent: when you opt in to receive marketing communications.

  • Contract: when processing is necessary to provide a service you have requested (e.g. booking a table).

  • Legal obligation: where processing is required by law.

  • Legitimate interests: to respond to enquiries and improve our services.

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4. How We Share Your Information

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We may share your information with:

  • Service providers: e.g. website hosting, reservation systems, or email providers who help us run our business.

  • Legal authorities: if required by law or to protect our rights.

We ensure that any third parties respect the security of your data and comply with UK data protection laws.

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5. Data Retention

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We will keep your personal data only for as long as necessary:

  • Contact enquiries: up to 12 months.

  • Reservation/booking data: up to 24 months.

  • Marketing subscriptions: until you unsubscribe.

We securely delete or anonymise your data once it is no longer needed.

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6. Your Rights

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Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to processing or restrict how we use your data.

  • Withdraw consent for marketing at any time.

To exercise your rights, please contact us (see Section 8).

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7. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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The Black Kitchen
Address: 426 Streatham High Rd, London SW16 3PX
Email: info@theblackkitchen.co.uk
Phone: 07598228096

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